The Data Science Behind Investigator Engagement Platform

Engineering partner:DataArt
Location:Global
Industry: Healthcare Software Development
Services:Custom Software Engineering

30%

Faster milestone completion
100% protocol adherence visibility across all clinical sites

50%

Increase in investigator engagement
0 missed deadlines

Client

A global pharmaceutical sponsor conducting large-scale clinical trials needed a more cohesive and motivated investigator network across geographically dispersed sites. With limited in-person contact and rising protocol complexity, their study teams struggled to maintain engagement and timely execution. To address this, they partnered with us to create a peace-aligned digital platform that fosters collaboration, accountability, and shared progress. The resulting Investigator Engagement Platform unites clinical teams through transparent data access, milestone tracking, and gamified motivation. By aligning performance with recognition and shared purpose, the platform cultivates a sense of belonging among researchers — promoting not only regulatory excellence but also operational peace within a historically fragmented trial environment.

Clinical study teams often face challenges in delivering complex projects due to limited face-to-face interactions. The Investigator Engagement Platform is aimed at strengthening collaboration within and identity of such teams.

Leveraging data analytics in clinical trials and robust data management solutions, the platform enhances organizational productivity and streamlines operations by providing investigators and site staff with a more centralized access point to clinical trial information. An interactive dashboard keeps track of study milestones and important KPIs and organizes the calendar and issues reminders regarding important tasks. Integrating data management solutions ensures that all information collected is available to the study team for inspection, facilitating adherence to protocols and regulatory documentation.

Gamification is also used in the Platform’s Leaderboard module, which is a special rating scale for sites and a strong motivational tool to increase performance. Achieving study milestones on schedule while maintaining good KPIs awards additional points, and the best researchers are granted access to a dedicated area in which they can get additional information, invitations to events, educational materials, collaboration instruments, information about upcoming trials and the opportunity to offer their own ideas for a trial.